Terms & Conditions
Last updated: September 2026
These Terms & Conditions apply to the CrispEdge AI website and services.
By using this website or contacting CrispEdge AI, you agree to these terms.
About CrispEdge AI
CrispEdge AI provides practical AI receptionist and enquiry support systems for small businesses.
Our services may include AI receptionist setup, enquiry capture flows, FAQ and business knowledge setup, response rules, testing, handover and ongoing support.
Website Information
The information on this website is provided for general guidance only.
We aim to keep information accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors.
Enquiries
Submitting an enquiry does not create a contract or guarantee availability of services.
We may contact you to discuss your requirements before confirming whether we can provide a suitable service.
Pricing
Any prices shown on the website are guide prices only unless confirmed in writing.
Final pricing may depend on the size of the setup, the complexity of the business, the amount of information involved and the level of support required.
Services
Where services are agreed, the scope, pricing, timescales and support arrangements should be confirmed in writing before work begins.
CrispEdge AI aims to provide practical and controlled AI support, but no AI system can guarantee perfect responses in every situation.
Clients remain responsible for checking that any approved business information, pricing, availability, policies and customer-facing answers are accurate.
Client Responsibilities
Clients are responsible for providing accurate information about their business, services, processes, prices, availability and customer handling rules.
Clients should review and approve AI assistant instructions, FAQ content and response rules before use.
Use of Website
You must not use this website in a way that is unlawful, harmful, abusive or intended to damage the website or interfere with its operation.
Intellectual Property
Website content, wording, branding, layout and materials belong to CrispEdge AI unless otherwise stated.
You must not copy, reproduce or reuse website content without permission.
Third-Party Tools
CrispEdge AI may use third-party platforms, website tools, forms, email systems or AI-related services to provide its services.
We are not responsible for the availability, content or policies of third-party websites or platforms.
Limitation of Liability
CrispEdge AI is not liable for indirect loss, loss of profits, loss of business, loss of data or missed opportunities arising from use of the website or services, except where liability cannot be excluded by law.
Nothing in these terms limits liability for fraud, personal injury or death caused by negligence, or any liability that cannot legally be excluded.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
Governing Law
These terms are governed by the laws of England and Wales.
Contact
If you have any questions about these Terms & Conditions, contact: