Privacy Policy
Last updated: September 2026
CrispEdge AI respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal data when you contact us, use our website or enquire about our AI receptionist and enquiry support services.
Who We Are
CrispEdge AI provides practical AI receptionist and enquiry support systems for small businesses.
Email: info@crispedge-ai.co.uk
What Information We Collect
We may collect the following information when you contact us or submit an enquiry:
Your name
Your business name
Your email address
Your phone number, if provided
Your website, if provided
Information about your business and enquiry
Any other information you choose to send us
How We Use Your Information
We use your information to:
Respond to your enquiry
Understand your business needs
Provide information about our services
Prepare or discuss an AI receptionist setup
Provide support if you become a client
Keep records of enquiries and communications
Improve our services
Lawful Basis for Processing
We process personal data where it is necessary to respond to enquiries, provide services, take steps before entering into a contract, fulfil a contract, or pursue legitimate business interests.
We may also process personal data where required by law.
Sharing Your Information
We do not sell your personal data.
We may share information with trusted service providers where needed to operate our website, email, forms, business systems or AI support services.
Where third-party systems are used, we aim to ensure they handle personal data securely and appropriately.
How Long We Keep Your Information
We keep enquiry and client information only for as long as necessary for business, legal, accounting or support purposes.
If you ask us to delete your information, we will do so unless we need to keep it for a lawful reason.
Your Rights
You have rights under UK data protection law, including the right to:
Access your personal data
Ask for inaccurate data to be corrected
Ask for your data to be deleted
Object to certain processing
Ask us to restrict processing
Request a copy of your data
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
Contact
If you have any questions about this Privacy Policy, contact: